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Question/Problem Form

Before you fill out this form, please check our list of frequently asked questions to see if your question has already been answered:
Tech Support FAQ

If you have forgotten your password, please read our password reset policy before you ask for help!
There will be NO EXCEPTIONS to our policy, so don't ask for one!

Name:

Email:

Type Email Again (for confirmation purposes):

Product:

PC Security™
Private Desktop™
Private Pix™
Private Encryptor™
Secure Browser™
Strong Encryption™
Winvestigator™

Version Number (Select "About" from the Help menu to find this number):

Check this box if you don't know or can't find the version number
Are you using a demo version or a registered product?

Demo
Registered

Registration Key (if using a registered product, does not apply for demo versions):

Check this box if you don't know or can't find your registration key.

Operating System:

Problem Description:

If a problem only occurs when other software is running please include relevant details. If the problem involves an error message
please include the complete text of the error message. You can scroll this field to enter as much text as necessary. Please give us
as much information as possible so we can do our best to help. Thanks!

After submitting this form, we will respond to you at the e-mail address you provided within 1-2 business days
(sometimes faster if you're lucky!)

  

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